Description based on the Specified Commercial Transactions Act

Distributor

ShiZan Co., Ltd.

Operations Manager

Li Jie

Contact Information

4th floor, VORT Kojimachi Plus, 3-5-20 Kojimachi , Chiyoda-ku, Tokyo 102-0083

TEL:090-7370-2668

MAIL:service@vograce.jp

Eligible invoicing

Business registration number

T40114026595

Sales price

Please refer to each product page .

How to order

Please apply via our website.

Required fees other than the product price

In addition to the product price , you will be responsible for shipping costs, consumption tax, and transfer fees if paying by bank transfer or at a convenience store .

Order expiration date

If payment is not received within 5 business days, your order will be cancelled.

Payment Method

Bank transfer, credit card payment, convenience store payment, online ID payment ( PayPay )

Payment Deadline

Payment by bank transfer, credit card, convenience store payment, or online ID payment ( PayPay ) must be made in advance (items will be shipped after payment has been confirmed).

Product arrival delivery time

4 to 30 days (varies depending on the product. Please see each product page.)

Return deadline

Since all products are made to order, returns or exchanges are not accepted except in cases of initial defects .

We cannot accept returns due to customer convenience.

Return Shipping Fee

In the event of initial defects or incorrectly shipped items, we will handle the matter on a cash-on-delivery basis.